Privacy policy
PRIVACY POLICY
Website: https://oneanddone.in/
Business Name: VSS ENTERPRISES
Address: Syndicate Market, RZ-519, B-2, Raj Nagar-1, Palam Colony, New Delhi, South West Delhi, Delhi – 110045, India
Phone: 7428455506
Email: care@oneanddone.in
Last Updated: 13 October 2026
1. Introduction
VSS ENTERPRISES (“we,” “us,” or “our”) operates the website https://oneanddone.in/. We are committed to protecting the privacy and personal information of our customers and website visitors.
This Privacy Policy explains how we collect, use, store, process, and protect personal information when you visit our website, place an order, make a payment, or contact us.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
We may collect the following categories of information when you use our website:
Personal Information
• Full name
• Mobile number
• Email address
• Billing and shipping address
• Other information voluntarily provided when contacting us
Order and Transaction Information
• Products ordered and order details
• Order number and transaction reference
• Payment status and transaction confirmation
• Billing and delivery details
Technical Information
• IP address
• Browser type and device information
• Operating system
• Pages visited and website usage information
• Cookies and similar technologies, where applicable
We collect only the information reasonably necessary to operate our website, process orders, provide customer support, and meet applicable legal requirements.
3. How We Use Your Information
We may use your information for the following purposes:
• To process, confirm, and fulfil customer orders.
• To facilitate online payments and verify transaction status.
• To arrange product delivery and provide order updates.
• To respond to customer queries, complaints, and requests.
• To improve our website, products, services, and customer experience.
• To detect, prevent, and investigate fraudulent or unauthorized transactions.
• To maintain business, accounting, and transaction records.
• To comply with applicable laws, regulations, and lawful requests.
• To communicate relevant updates or promotional information where permitted by law and subject to applicable preferences.
4. Payment Information
Payments made through our website may be processed by third-party payment gateway providers, banks, card networks, UPI providers, or other authorized payment service providers.
We may receive transaction-related information such as payment status, transaction reference numbers, payment method details, and confirmation of successful or unsuccessful payments.
We do not intend to store complete card numbers, CVV numbers, UPI PINs, passwords, or other sensitive payment authentication credentials on our own systems. Such information should be entered only through the relevant secure payment interface.
Payment processing is also subject to the applicable terms and privacy policies of the relevant payment service providers.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to maintain website functionality, remember user preferences, improve performance, and understand website traffic.
You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features or functionality.
Where required, we will obtain consent for non-essential cookies or tracking technologies in accordance with applicable law.
6. Sharing of Information
We do not sell or rent customers' personal information to third parties.
We may share relevant information with the following parties when necessary:
• Payment service providers: To process payments and verify transactions.
• Delivery and logistics partners: To deliver products to customers.
• Technology and hosting providers: To maintain, secure, and operate our website.
• Customer support providers: To respond to enquiries and resolve issues.
• Professional advisers and authorities: Where necessary for legal, regulatory, accounting, or compliance purposes.
• Other authorized parties: Where disclosure is necessary to prevent fraud, protect our rights, or comply with a lawful obligation.
We expect third parties handling personal information on our behalf to use it only for the relevant purposes and subject to appropriate safeguards.
7. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.
However, no method of electronic transmission or storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted through the internet.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including order processing, customer support, dispute resolution, accounting, fraud prevention, and compliance with applicable legal requirements.
When information is no longer required, we will take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to applicable retention obligations.
9. Your Privacy Rights
Subject to applicable law, you may request to:
• Access personal information held about you.
• Correct inaccurate or incomplete information.
• Request deletion of personal information where legally permissible.
• Withdraw consent where processing is based on consent.
• Raise a concern or complaint regarding the handling of your personal information.
To submit a privacy-related request, please contact us using the details provided below. We may request reasonable verification of your identity before processing a request.
10. Third-Party Websites
Our website may contain links to third-party websites, payment gateways, or other external services. These services operate under their own terms and privacy policies.
VSS ENTERPRISES is not responsible for the privacy practices or content of third-party websites. Customers are encouraged to review the applicable policies before sharing personal information with those services.
11. Children's Privacy
Our website is not intentionally designed to collect personal information from children in violation of applicable law. If we become aware that personal information has been collected unlawfully from a child, we will take appropriate steps to address the matter in accordance with applicable legal requirements.
12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or legal requirements.
Any revised policy will be published on this page with the updated revision date. We encourage customers to review this page periodically.
13. Contact Us
For questions, concerns, requests, or complaints relating to this Privacy Policy or the handling of your personal information, please contact us:
VSS ENTERPRISES
Website: https://oneanddone.in/
Address: Syndicate Market, RZ-519, B-2, Raj Nagar-1, Palam Colony, New Delhi, South West Delhi, Delhi – 110045, India
Phone: 7428455506
Email: care@oneanddone.in
We will make reasonable efforts to review and respond to privacy-related requests in accordance with applicable law.
By using our website, you acknowledge this Privacy Policy and the practices described herein, subject to any consent requirements under applicable law.